1 RESERVATIONS AND PAYMENTS
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1.1 |
Reservations can be made by contacting
Absolute Adventure Travel, hereinafter referred to as the "Company," through
the worldwide reservations center in Houston, Texas, U.S.A. Please contact us
at 281-217-8111 or 713-203-0000. |
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1.2 |
Reservations are booked and confirmed
only on receipt of a 25% advance payment of the basic program rate or the
advance payment shown on your Invoice, whichever is greater. This advance
payment is due within seven (7) days of making the reservation. There shall be
no binding contract until the Company has received the advance payment. Failure
to remit your advance payment on time will result in an automatic change of
status of any confirmed space to a provisional basis and the possible inability
to reinstate your reservation. When the Company receives your advance payment,
a booking reference number will be assigned and noted on your original invoice.
This number shall be deemed to constitute acceptance and confirmation of the
booking. Your cancelled check and/or wire transfer authority will act as your
receipt.
If the Company is NOT making your complete travel
arrangements for you, it will be necessary to furnish us with a copy of the
confirmation of your transportation arrangements before we confirm our portion
of your travel plans. The Company cannot be liable for any penalties or losses
incurred as a result of voluntary or involuntary changes to transportation
schedules.
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1.3 |
The balance is due no later than one
hundred and twenty (120) days prior to commencement of the program. If the
balance has not been received by that date, the Company shall be entitled, at
its sole discretion, to treat your reservation as canceled, and consequently to
forfeit such part of the advance payment as determined solely by the Company.
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1.4 |
Any reservation made within one hundred
and twenty (120) days of commencement of a program may be accepted provided
space is available, payment in full is received, and provided that documents
can be delivered prior to departure.
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1.5 |
The Company will not provide tickets,
coupons, vouchers or documents until the Company has received full payment and
a signed copy of this form.
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1.6 |
The Company will not accept
responsibility for wire transfer and/or overnight mail charges.
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1.7 |
No client will be permitted into the
field unless payment in full has been received by the Company prior to the
commencement of the program and a signed copy of this form has been received by
the Company.
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1.8 |
Special airfares are capacity
controlled and often sold out months in advance. In addition, many
accommodations offered by the Company have limited capacity. It is essential to
make reservations well in advance to insure your preferred arrangements.
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2 CANCELLATIONS AND REFUNDS
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2.1 |
Any cancellation of a booking must be
in writing and shall only be effective upon its acknowledged receipt by the
Company. Cancellation charges shall apply in the following circumstances:
- Cancellation 121 days or more prior to program
starting date is subject to a $500 fee per person.
- Cancellation 120 to 61 days prior to program
starting date, full advance payment is forfeited.
- Cancellation 60 to 31 days prior to program
starting date, 50% of total program cost is forfeited.
- Cancellation 30 days or less prior to program
starting date and "no shows," total program cost is forfeited to include
handling fees and liquidated damages for the Company.
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2.2 |
If you are a "no show," the Company
shall be entitled to treat your reservation as canceled without having given
the Company any notice, and the provisions of Paragraph 2.1 shall apply.
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2.3 |
Any request to amend or change a
booking once it has been confirmed may be accommodated subject to space
availability. If the Company is able to assist, an administrative fee of $100
per change will be assessed per change. These fees will be added to your final
invoice.
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2.4 |
No refunds are given (1) for lost
travel time or substitution of facilities, (2) for itineraries amended after
departure, (3) for circumstances arising beyond the Company's control,
necessitating alternative arrangements being made to ensure the safety and/or
further participation and enjoyment of your program, (4) if you do not appear
for any accommodation, service, sightseeing or trip segment without notifying
the Company, or (5) if you leave your program after it has begun, or miss any
scheduled sightseeing, activities, meals or accommodations.
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3 FOR YOUR INFORMATION
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3.1 |
The Company acts as booking agent for
hotels, airlines, air charters, bus companies, ground transportation, boat
purveyors or owners, and other independent contractors providing
accommodations, transportation, and/or other services abroad. Each of these
companies is an independent corporation with its own management and is not
subject to the control of the Company, including, but not limited to, various
overseas ground operators.
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3.2 |
All bookings like those described above
are accepted by the Company, as agent for independent overseas ground
operators. The transportation, accommodations and other services provided by
the ground operators are offered subject to the terms and conditions contained
in the tickets, exchange orders or vouchers issued by them and/or their
suppliers. Because the Company does not have the right to control the
operations of the independent operators and their suppliers, IT CANNOT BE
LIABLE FOR ANY PERSONAL INJURY OR PROPERTY DAMAGE which may arise out of these
services. The Company reserves the right to cancel any itinerary or any part of
it, to make such alterations in the itinerary as it deems necessary or
desirable, to refuse to accept or to retain as a member of any program any
person at any time, and to pass on to program members any expenditure incurred
by delays or events beyond its control. In case of any appreciable variation in
its cost, the Company reserves the right to adjust its rates.
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4 THE ITINERARY
All efforts will be made to adhere to
the planned route but alterations may be necessary from time to time.
Reasonable changes in the itinerary may be made where deemed sensible for the
comfort and well being of the trip members. The right is reserved to substitute
hotels and otherwise alter the itinerary.
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5 RISKS
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5.1 |
The Company draws your attention to the
fact that there are certain inherent risks involved in participating in the
type of trips sold by the Company. The Company will ask you to sign a Release
to acknowledge this warning and also to release and hold harmless the Company
from any damages that may result.
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5.2 |
It is your sole responsibility to take
all appropriate medical advice prior to departure as to whether or not you are
fit enough to undertake the trip booked. The Company shall not be liable for
illness, injury or death sustained on a program sold by the Company which is
not due to the gross negligence of the Company, its officers, employees,
authorized representatives or agents whomsoever.
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6 MEDICAL & HEALTH
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6.1 |
Persons with certain physical
conditions should not undertake Treks at high altitude and the Company requires
that your doctor sign our Medical Certificate. Normal cancellation penalties
apply if your doctor does not approve the Medical Certificate.
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6.2 |
The trip leader has the right to
disqualify anyone at anytime during the trip if they are concerned about the
trip members ability to continue safely or if the trip members
participation may jeopardize either the individual or other members of the
group.
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6.3 |
It is your responsibility to advise us
of any medical problems well before departure.
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6.4 |
Hospital facilities are often
unavailable and evacuation can be prolonged, difficult and expensive. The
Company assumes no liability regarding medical care and associated costs. We do
recommend the purchase of trip insurance that includes medical expenses and
emergency evacuation costs.
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7 FORCE MAJEURE
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7.1 |
"Force Majeure" means, in relation to
the Company, any circumstances beyond the reasonable control of the Company
(including, but without limitation, acts of God, explosion, flood, tempest,
fire or accident, war or threat of war, sabotage, insurrection, civil
disturbance, or requisition, sickness, quarantine, government intervention,
weather conditions or other untoward occurrences).
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7.2 |
If the Company is affected by Force
Majeure it shall forthwith notify you of the nature and extent thereof.
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7.3 |
The Company shall not be deemed to be
in breach of these terms and conditions or otherwise be liable to you, by
reason of delay in performance, or by non-performance, of any of its
obligations hereunder to the extent that any such delay or non-performance is
due to any Force Majeure.
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7.4 |
If the Company is affected by Force
Majeure it shall be entitled to, and may in its sole and absolute discretion,
vary or cancel any itinerary or arrangement in relation to the trip. Payment of
any refund by the Company to you as a result of the non-performance of any of
the Company's obligations hereunder shall remain in its sole and absolute
discretion although the Company shall use its reasonable endeavors to reimburse
you where possible. However, the Company shall be entitled to deduct from any
refund recoverable the reasonable actual and potential costs to the Company of
the Force Majeure.
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7.5 |
Regarding civil unrest, once the
Company has investigated the prevailing situation as it deems fit, it shall
remain in the Company's sole and absolute discretion whether to proceed with
the trip. You may in such circumstances cancel the trip. However, if, after
having made all reasonable and proper inquiries, the Company is of the opinion
that the trip may proceed, no refund will be payable to you and the provisions
of Paragraph 2 shall apply.
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8 INSURANCE
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8.1 |
The Company strongly recommends that
you obtain the following types of insurance which are commercially available:
- Accidental death and disability
- Emergency medical evacuation
- Trip cancellation
Please contact your representative at Absolute
Adventure Travel, 281-217-8111 or 713-203-0000, for more information on insurance.
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9 SURCHARGES & EXCHANGE RATES
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9.1 |
Although the Company hopes that it will
not need to levy surcharges it reserves the right to do so on the invoice
amount, if this becomes necessary. The Company will endeavor to notify you in
writing as soon as it is aware of any likely surcharge, and you must pay the
amount of such surcharge no later than fourteen (14) days after written
notification has been received (depending on the circumstances). If the
surcharge is not paid within such time, the Company may construe such
non-payment as an act of cancellation on your part and the provisions of Clause
2 shall apply.
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9.2 |
Rates used in the programs are based on
tariffs and exchange rates valid at the time of printing. Should a rate vary
against the US Dollar by more than 3%, the Company reserves the right to
recalculate the tour cost and apply the differential as a surcharge. Any refund
made by the Company shall be in its sole and absolute discretion.
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10 TERMS AND CONDITIONS
These terms and conditions govern the
relationship between the Company and you, to the total exclusion of any other
terms and conditions. No alteration to the terms and conditions may be made by
any of the Company employees, authorized representatives or agents, unless in
writing by an authorized officer of the Company. All decisions and matters
subject to the Company's discretion shall be made by an authorized officer of
the Company.
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11 CARRIAGE BY LAND, SEA AND AIR
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11.1 |
Carriage by Land, Sea and Air is
subject to the terms and conditions of the carrier with whom you travel and to
international conventions, some of which may limit liability. Land, Sea and Air
travel are also subject to operational decisions of carriers an air and sea
ports which may result in cancellations, delays or diversions, over which the
Company has no control and for which the Company accepts no liability
whatsoever.
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11.2 |
The passenger contract in use by the
airline carriers concerned, when issued, shall constitute the sole contract
between the transportation companies and the purchaser and/or the passengers.
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12 BAGGAGE
Temporary or permanent loss of, or
damage to your baggage is the responsibility of you or the carrier.
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13 TRAVEL DOCUMENTS AND VACCINATIONS
It is your responsibility to ensure
that passports, visas, travel permits, health certificates, inoculations,
international driving license, or other documentation required for the trip are
obtained and are in order. It is your responsibility to meet any additional
costs incurred either by yourself (or by the Company on your behalf) as a
result of any failure by you to comply with such requirements.
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14 SPECIAL REQUESTS
You must advise the Company in writing
of any special requests; e.g., diet, facility or physical handicap, when you
submit your reservation request to the Company. The Company will meet such
requests, if possible.
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15 SINGLE TRAVELERS
Accommodation is based on double
occupancy. If you wish to share accommodation we will assign you a roommate
where possible. If it is not possible to assign you a roommate or if you prefer
single accommodation we will determine the single supplement fee and add it to
the trip cost.
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16 INFORMATION IN THE BROCHURE
All information given in the Company's
brochures, fliers or any other material, is, to the best of the Company's
knowledge, correct at the time of going to press but the Company reserves the
right to change same. The photographs reproduced and information provided in
this brochure depict typical scenes experienced and details on each
destination; but the subject matter may not necessarily be seen or experienced
while visiting that destination.
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17 PHOTOGRAPHY
The Company reserves the right without
further notice to make use of any photography or film taken on the trip by our
staff for general purposes without payment or permission.
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18 DISPUTES
If you have any cause for complaint
while traveling, you must immediately bring it to the attention of the
Company's local representative or agent who will attempt to resolve the
situation.
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19 CONSENT
The payment of the advance payment OR
any other partial payment for a reservation on a safari constitutes consent to
all provisions of the conditions and general information contained in the
Company's brochures, invoice and travel documents. The terms under which you
agree to take these safaris cannot be changed or amended except in writing
signed by an authorized officer of the Company.
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20 MONEY PAID TO TRAVEL AGENTS
Your agent will forward advance
payments to us on your behalf. Since your agent is not our agent for the
purpose of receipt of monies, there is no liability on our part unless and
until we notify you that monies paid have been received by us. A Booking
Confirmation Number is issued to your agent upon receipt of their payment on
your behalf.
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21 CONDITION OF BOOKING
You shall comply with the instructions
of the Company's representatives at all times. No Client shall be accepted or
be permitted to continue on a program while their status or mental or physical
condition is, in the opinion of any representative of the Company, such as to
render them incapable of caring for themselves or make themselves objectionable
to other Clients or become a hazard to themselves or other Clients and the
Company will not be responsible for expenses by such persons precluded from
completing the program for this reason.
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22 NOTICE OF ENFORCEABILITY
Please remember: when you book travel
related services with the Company, you are entering into a binding agreement
that assumes all terms and conditions are fully understood as stated in this
brochure.
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23 YOUR BOOKING AGENT'S RESPONSIBILITY
At the Company we are very proud of our
relationship with the travel trade throughout the world. To facilitate the
reservations process for you, the Company requests its booking agents to
provide you with thorough communications pertaining to your booking. Your agent
has been provided with a list of responsibilities to assist and inform you on
matters such as required documentation, payment schedules and cancellation
policies. Your agent will assist you to the best of his/her ability in
providing answers and information pertaining to your booking.
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24 CANCELLED TRIPS
The Company has the right to cancel any
trip due to insufficient signup. Full refunds will be made or alternative
trips booked. WorldWideWalkers is not responsible for additional costs the trip
member might have incurred, including non-refundable airfares, visa fees,
medical expenses etc.
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25 LIMITATIONS OF LIABILITY
The Company acts only as the agent for
owners, contractors and suppliers providing transportation and/or all other
travel services and assumes no liability for injury, loss or damage to person
or property, however caused.
All Absolute Adventure Travel programs are
subject to the "Terms & Conditions" as described on this insert. It is
imperative that you read carefully and fully understand all aspects of the
"Terms & Conditions" before making your booking. Changes in the "Terms
& Conditions" can be made only in writing by an officer of Absolute
Adventure Travel.
Please keep one copy for your records and sign
and return one copy to Absolute Adventure Travel. You can download a copy of
these terms and conditions by clicking here.
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